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F.A.Q.
Here are some questions that are frequently asked about our hotel and services.
If you can't find the answer to your question, please call (0039) 0424.462596 or e-mail us.
RESERVATIONS FAQ
Are you open all year round?
Yes ,we are. We are closed two weeks in May and two weeks in November.
What time is check in and check out?
Check in 14:00 p.m. Check out 10:00 a.m.
Can I choose the type of bed (large bed, twin beds) in my room?
Of course. Just specify which kind of bed you prefer in the booking form.
SERVICES FAQ
Is there a safe place to park my car?
The hotel has a private parking and an underground garage.
Can I leave the room later than 10.00 a.m.?
Ask in reception. It also depends on hotel availability
Can you keep my luggage when I leave the room?
We have a special room for luggage.
Do yuo accept credit cards?
Sorry, we do not accept credit cards.
Is the hotel accessible for wheelchairs?
Yes ,the hotel is wheelchair accessible.
How many storeys does the building have? Is there a lift?
The hotel has 3 storeys, served by lift and stairs
Does the hotel have an Internet or e-mail terminal for guests?
Yes , we have.
Are pets welcome?
Yes, they are!
Can we store our skis/snowboards overnight?
Yes. We offer daily and overnight storage for skis, poles, and snowboards.
Does the hotel have an Internet or e-mail terminal for guests?
Yes , we have.
Is there any smoking area in the hotel?
We are sorry. Smoking in not allowed inside the hotel.
LOCATION FAQ
How far away is the city centre?
The centre of Asiago is just 500mt away. It takes 5 minutes walking and just 1 minute driving.
How far away are ski lifts and cross country ski trails?
The nearest ski lifts and the cross country ski trails are 5 km away.
Which is the nearest airport?
The nearest airports are Venice, Treviso and Verona
Which is the nearest rail station?
The nearest rail stations are Bassano del Grappa (35 km), Thiene (25 Km) and Vicenza (60km)
Which is the nearest bus station?
It's in Asiago.
DIRECTIONS FAQ
Which is the best way to get in Asiago?
You can find all the information you need in our section "Directions"
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